Privacy Policy

Volunteering Australia acknowledges its legal obligations regarding the handling of personal information and will ensure that all such information is held in a secure environment.

Within this environment, Volunteering Australia staff will only have access to personal information on a need-to-know basis. Personal information will be held in the strictest confidence at all times, and redundant information will be destroyed.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that Volunteering Australia collects from you.

Volunteering Australia may change this policy from time to time by updating this page, and you should check this page to ensure that you are happy with any changes. This policy is effective from January 2022.

Information Volunteering Australia Collects

Volunteering Australia collects the following information:

  • Unidentified details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data and other communication data.
  • Information that you provide by filling in forms on our website, such as when you sign up to our e-news subscription.
  • Information provided to us when you communicate with us for any reason.

Use of Your Information

The information that Volunteering Australia collects and stores relating to you is primarily used to enable us to provide you with information, updates, and news regarding the National Strategy for Volunteering project. In addition, Volunteering Australia may use the information for the following purposes:

  • To provide you with information requested from us, relating to our work.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect your access and our work.

Volunteering Australia does not share personal information with other organisations or individuals outside of Volunteering Australia except in the following limited circumstances:

  • Volunteering Australia has your consent. Volunteering Australia requires opt-in consent for the sharing of any sensitive personal information.
  • Volunteering Australia has, in good faith, belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violation thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Volunteering Australia, its users or the public as required or permitted by law.

Storing Your Personal Data

Volunteering Australia uses industry standard security measures to prevent the loss, misuse, and alteration of information under our control. Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore Volunteering Australia cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where Volunteering Australia has given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Access to Information

Should you wish to receive details that Volunteering Australia holds about you please contact us.

Your Consent

By using this site, you consent to the collection and use of information as outlined in the above policy. If Volunteering Australia decides to change its privacy policy, Volunteering Australia will post those changes on this page so that you are always aware of what information Volunteering Australia collects, how Volunteering Australia uses it, and under what circumstances Volunteering Australia discloses it.