Discovery Insights Report
We are delighted to present the Discovery Insights Report for the National Strategy for Volunteering project.
The report summarises the conversations we had with the Volunteering Ecosystem from April to July. It includes 12 insights, which speak to the broad themes of what we heard and ideas from stakeholders about how some of the systemic challenges facing volunteering could be solved.
The findings in the report will form the basis for the ‘seeds of change’ we will explore in our participatory design workshops, where we will co-design a collective vision for the National Strategy for Volunteering. More information on the participatory design workshops will be available soon.
Share your views on the current state of volunteering and your ideas for the future by completing the Open Submission form below. We look forward to hearing your invaluable contributions.
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Six open consultations were held in April 2022 which provided the opportunity for anyone to have their say on the future of volunteering in Australia. Information gathered in these sessions will help inform the National Strategy for Volunteering. To receive updates and key insights reports throughout the co-design process, please subscribe.
Co-Design Process Overview
Our co-design process will happen in four key stages:
- Test and Refine
The Discovery Phase will take place from April through June. This stage is all about building up the evidence base needed to construct the National Strategy for Volunteering. The Discovery Phase will take a ‘mixed methods’ approach and we’ll be engaging in diverse ways, including:
- Open engagements, which are free for anyone to attend and share their views
- Focus groups and interviews, which will help us understand specific experiences with volunteering
- An open submission process hosted through our website
- Our Volunteering in Australia survey
Co-design is all about creating a preferred future in a people-centred way. Throughout our Discovery Phase we’ll be constantly iterating our lines of inquiry based on what we hear from the ecosystem. We’ll release Insights Reports at the end of each month that will summarise what we’ve learned and identify gaps in our evidence base that we still need to explore.
As we move through the Discovery Phase, we’ll start building participatory design activities for the Visioning Phase. The Visioning Phase is all about prototyping. We’ll provoke ideas and you’ll help us test and evolve them. We’ll bring together diverse viewpoints and then co-create collective responses or solutions to the problems and ideas you’ve identified during the Discovery Phase.
The Build Phase is an intense program of consultations, focus groups, and interviews. These will help us develop the different components of the National Strategy. We’ll turn everything you’ve told us, the ideas you’ve iterated, and the solutions you’ve suggested into a draft National Strategy, which we’ll then Test and Refine with the volunteering ecosystem.
We have a unique opportunity to design a future for volunteering, together
During the first half of 2022 we will be engaging with people from all walks of life to hear their vision for volunteering in Australia.
Whether you’re a current volunteer, you’ve volunteered in the past, or you’ve never volunteered before, we want to hear from you about what matters to you.
We’ll also be engaging with volunteer management professionals, researchers, academics, companies with employee volunteering programs, and governments at all levels.
Watch this space for updates on how you can have your say and be part of this unique opportunity to shape the future of volunteering in Australia.
Don’t forget to subscribe for updates.
How we will engage with you
We want the National Strategy for Volunteering project to be as inclusive and accessible as possible and we want to hear from as many voices as we can. Our engagement methods will be a mix of face-to-face and digital, acknowledging the constraints that may be imposed by COVID-19. We will be holding workshops and focus groups and hosting an ‘open submission’ page on this website to gather insights and stories.
We plan to be in every state and territory in 2022 to hear from you first-hand about your volunteering experience and how we can create an inclusive and sustainable future for volunteering in Australia.
Note: any face-to-face engagements will be conducted in a COVID-safe manner and in accordance with relevant Federal, State and Territory public health directives.
When we will engage with you
We’ll be gathering your feedback and insights from March through September. Keep an eye on this website for information on how you can register for a workshop or provide your feedback in another way. Don’t forget to subscribe for updates to be the first to know about upcoming engagements and opportunities to participate.
Tell us how you want to participate
We recognise that people like to provide feedback and share their voice in different ways. If you have an idea about how we can engage with you or your community as part of this project, please let us know. Submit your ideas or feedback by contacting us.
What we mean by ‘volunteering’
‘Volunteering is time willingly given for the common good and without financial gain.’
In developing the National Strategy for Volunteering, we are being guided by the current definition of volunteering. This definition was introduced in 2015 following an extensive review. Since then, it has been widely adopted across Australia and is consistent with international definitions.
Importantly, this definition captures both ‘formal’ and ‘informal’ volunteering i.e., it recognises that whilst many volunteers offer their time formally through organisations, others self-organise and volunteer informally in the community.
We are keen to understand the breadth, diversity, and richness of volunteering activity in our communities and how it is evolving over time. This also means that we will be endeavouring to shed light on activity that might not be labelled ‘volunteering’ by those involved.